How to reach us
If you need help with an order, a product question, or recycling information, our customer service team is available by phone at +1 4384044034 and by email at [email protected]. Please include your order number and a clear description of your question when you contact us.
Hours and typical response times
Our phone support operates on regular business hours; when you contact us by email expect a reply within 5-8 business days. For urgent matters, calling us at +1 4384044034 will usually provide the fastest response. If you need to send physical correspondence, our address is 273 Rue Sheppard, Sorel-Tracy, QC, J3P 2R1, Canada.
What to include
When reporting damaged or missing items, please provide your order number, photos showing the issue, and a description of what occurred. For returns of eligible non-food items, follow our returns procedure and include proof of purchase with the shipment.
Verified store contact details
- Store: nespressocanada Store
- Email: [email protected]
- Phone: +1 4384044034
- Address: 273 Rue Sheppard, Sorel-Tracy, QC, J3P 2R1, Canada